SHIPPING TO CANADA & UNITED STATES

Tracking numbers will be provided for all orders within Canada or to the United States.

Please note that shipments to the US may be subjected to tariffs from the US government upon receipt.

SHIPPING TO EUROPE

Tracking is available for certain countries only. Untracked shipping will be handled by Canada Post and each country's local post office.

Please note that VAT is NOT prepaid at time of purchase, therefore you will/may have to pay VAT when the package arrives.

Shipping to Europe is currently set up for the following countries:
Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway Poland, Portugal, Spain, Sweden, Switzerland, Turkey, United Kingdom.

If your country is not listed above, please contact us by email at gentsofteyvat[@]gmail.com or Twitter/X DM @ gentsofteyvat to have it added to the list. If the post office does not ship to your country, we will inform you.

REST OF INTERNATIONAL SHIPPING

Tracking is available for certain countries only. Shipping to most SEA countries are sadly untracked. Untracked shipping will be handled by Canada Post and each country's local post office. We will provide the shipping label number for untracked packages which you can use to check whether the item has arrived in your country or local post office, but we will not be able to provide any updates on your packages' whereabouts for untracked packages. For tracked packages, what you see in the tracking link we provide is the same as what we can see as well.

International shipping is currently set up for the following countries:
Australia, China, Egypt, Hong Kong, India, Indonesia, South Korea, Macau, Malaysia, Mexico, New Zealand, Philippines, Singapore, South Africa, Taiwan, Thailand, Vietnam

If your country is not listed above, please contact us by email at gentsofteyvat[@]gmail.com or Twitter/X DM @ gentsofteyvat to have it added to the list. If the post office does not ship to your country, we will inform you.

SHIPPING NOTES AND DISCLAIMER

Packages will be shipped either in bubble mailers or mailer boxes for non paper merch. If you are only ordering from the Paper A La Carte listing, the default shipping is untracked regular letter mail unless you contact us to use alternate shipping methods.

The Gentlemen of Teyvat zine mods will not be responsible for any lost or damaged packages after we drop them off at the post. We will inform you of the shipping method after your package is sent out. Buyers can coordinate with the shipping company/post office directly regarding any lost or damaged packages. Tracking numbers will be provided for tracked packages, and label number will be provided for untracked packages.

If you would like to make modifications to your orders, please email us at gentsofteyvat[@]gmail.com as soon as you can, as we drop off packages a few days over the week.